Shipping & Returns


Shipping

Portugal (Mainland & Islands)
Free shipping
European Union
€ 5 Flat-rate shipping (signed for)
. Free shipping on orders over € 50
Worldwide
€ 8 Flat-rate shipping (signed for). 
Free shipping on orders over € 50
Portugal orders: delivery estimates up to 1 business day after dispatch.
International orders: delivery estimates for EU are up to 3 business days, and for everywhere else up to 5 business days, after dispatch.
Tracking Service
A tracking number is provided to all shipped products.

All Stitch & Knot products are shipped within 3 business days from the time of purchase.

Returns

High quality products and happy customers are very important to Stitch & Knot. If for any reason you wish to return or exchange your purchase, we will happily refund items that are sent back to us within 15 days of receipt, ensure any item returned to us is in a new and unused condition with the original packaging and labelling intact.
Stitch & Knot will not refund or pay any postage, nor any customs duties incurred. We would advise you to send any returns via registered post as we cannot be responsible for the loss of returned items.
If you wish to return or exchange an item, please send an email as soon as possible to orders@stitchandknot.com.
Once we have received your returned goods and verified that the goods are in a new, unused condition, we will process your refund or exchange request as quickly as possible.